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Ergonomics of Software Deployments

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There have been many high profile software glitches impacting thousands of users and causing considerable impact. Software reliability has become a major concern along with the prevention of mistakes that frequently result in serious problems. Leslie Sachs has been on a roll discussing many of the personality issues that result in problems and dysfunctional organizations

But I think that we need to refocus our efforts on the ergonomics of software development. Many other industries put a great deal of effort into engineering systems that are built to avoid mistakes. Unfortunately, software engineering deployment systems rarely put the focus on avoiding mistakes.as the amazing IEEE Sevocab online dictionary explains ergonomics is

"(1) the scientific discipline concerned with the understanding of the interactions among human and other elements of a system (ISO/IEC TR 19759:2005 Software Engineering -- Guide to the Software Engineering Body of Knowledge (SWEBOK), 12) (2) the profession that applies theory, principles, data and methods to design in order to optimize human well-being and overall system performance (ISO/IEC TR 19759:2005 Software Engineering -- Guide to the Software Engineering Body of Knowledge (SWEBOK), 12)"

Ergonomics helps us design interfaces that avoid mistakes, improve quality (and productivity). How are your interfaces designed? Can I follow your deployment scripts without making a mistake? In CM Best Practices, we design application build, package and deployment scripts that are reliable and help prevent mistakes. One key aspect of this approach is testing the interface itself. Make sure that you treat building your deployment automation as an application development effort and follow all of the same industry best practices that we advocate in developing complex systems!


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Micro Focus Completes Acquisition of Serena Software, Inc. Application Lifecycle Management Acquisition Boosts Micro Focus’s DevOps Capability ROCKVILLE, Md., May 2, 2016 /PRNewswire/ -- Micro Focus (LSE: MCRO.L) today announced the completion of its acquisition of Serena Software, a leading provider of Application Lifecycle Management (ALM) software, under the terms of the definitive agreement disclosed on March 22, 2016. "Our customers continue to look at DevOps as a way to deploy critical applications and services quickly and with greater reliability to meet business demands," said Stephen Murdoch, CEO, Micro Focus. "The Serena acquisition extends our ability to help customers meet these challenges so they can drive greater innovation faster with lower risk." According to industry analyst firm Gartner, "DevOps implementations utilize technology, especially automation tools, that can leverage an increasingly programmable and dynamic infrastructure from a life cycle perspective."1  The experience and expertise which the Serena business brings will enable Micro Focus to help its customers develop and release applications and services faster, with greater speed and accuracy. Serena adds capabilities in software application development; software configuration and change management; and business process management to Micro Focus's portfolio of ALM solutions spanning mainframe environments, distributed systems and cloud. The combination of Micro Focus and Serena allows companies to better: Design and build business applications and services with greater accuracy, reliability and predictability; Continuously deploy existing core business applications on a wider variety of platforms to meet changing business needs; and Improve the speed and efficiency of new business services through automated release and deployment solutions. About Serena Software Serena is among the largest Application Lifecycle Management vendors with more than 2,500 enterprise customers. Serena helps the highly regulated large enterprise move fast without breaking things – increasing velocity of the software development lifecycle while enhancing security, compliance, and performance. More information is available at www.serena.com. About Micro Focus Micro Focus (LSE: MCRO.L) is a global enterprise software company helping customers innovate faster with lower risk. Our software helps customers build, operate and secure IT systems that bring together existing business logic and applications with emerging technologies to meet increasingly complex business demands. For more information, visit: www.microfocus.com. 1I&O Must Combine ITIL and DevOps to Deliver Business Value for Bimodal IT," by George Spafford and Ian Head, March 18, 2016.
Hi, I am excited to invite you to subscribe to our new online publication which provides guidance on Configuration Management Best Practices, Agile Application Lifecycle Management (including videos) and, of course DevOps. Our publication explains hands-on best practices required to implement just enough process to ensure that you can build software and systems that are reliable and secure. Based upon our new book, Agile Application Lifecycle Management - Using DevOps to Drive Process Improvement, the Agile ALM DevOps Journal seeks to promote a dialogue that is really needed in the industry today. We will discuss practical approaches to implementing the Agile ALM using DevOps best practices including continuous integration, delivery and deployment. We will also discuss process improvement strategies that work in large organizations that must comply with federal regulatory guidelines, along with smaller teams that may very well grow as they become successful. We are taking this journey together and our goal is to ensure that you have a voice and can share your experiences along with learning from other colleagues too. Enjoy Leslie Sachs's amazing column: Personality Matters and Bob Aiello's column: Behaviorally Speaking. We will also report on major incidents where organizations clearly need to improve on their ability to develop and deliver software effectively, including the recent Southwest systems glitches which resulted in thousands of flights being cancelled and thousands more being delayed. We will also bring you exciting technical product announcements such as jfrog's new xray, which helps to scan your runtime objects, including docker images, for vulnerabilities. This is an exciting time to be in the technology field. Join the revolution! You can submit your articles for publication to share your own knowledge and experience!  Subscribe to receive your copy and register so that you can comment online Bob Aiello http://www.linkedin.com/in/BobAiello @bobaiello, @agilealmdevops, @cmbestpractices This e-mail address is being protected from spambots. You need JavaScript enabled to view it  
 
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